Systems design & build
We scope, architect, and deliver custom enterprise software: records systems, operational platforms, and workflow tools built for how your institution actually works.
Enterprise systems
Software infrastructure for institutions that cannot afford downtime.
We design, build, and operate the systems that run schools, hospitals, payrolls, transport networks, energy providers, and audit programmes. Engineered for production.
Trusted across
- Education
- Healthcare
- Finance
- Human resources
- Transport
- Energy
- Audit & assurance
- Government
- Cyber security
- Education
- Healthcare
- Finance
- Human resources
- Transport
- Energy
- Audit & assurance
- Government
- Cyber security
0
Sectors in production
0.0%
Uptime target on operated systems
24/7
Monitoring and incident response
0%
Engagements with a named lead
What we do
Four ways we work with institutions.
Platform operations
We run what we build. Monitoring, incident response, upgrades, and capacity planning handled by the team that wrote the code.
Data & reporting
Clean pipelines from operational systems to management dashboards, regulatory returns, and audit trails. One version of the numbers.
Integration & migration
We connect new systems to old ones and move institutions off spreadsheets and legacy databases without losing a record.
Solution domains
Systems institutions run on.
Platforms for regulators, utilities and government. Each is built around the rules, records and field realities of the institutions that use it, and designed to scale across the continent.
01Maritime & Regulation
Maritime registries & credentials
End-to-end seafarer and vessel administration for maritime regulators: certification, identity documents, sea-time verification and Flag State oversight. Every credential can be verified and is hard to forge.
- Certification
- Credential verification
- Sea-time records
- Expiry & compliance alerts
02Energy
Grid & distribution intelligence
A living model of the distribution network. Every asset is mapped, verified in the field and linked to the customers it serves, so utilities can see where energy and revenue are lost and act on it.
- Network GIS
- Asset registry
- Loss analytics
- Reliability indices
03Utilities
Utility operations & revenue
The operating core of a utility: customer billing, meter data, collections, arrears and revenue assurance. It is integrated with finance, so every unit delivered is accounted for.
- Billing
- Meter data
- Collections
- Revenue assurance
04Public Service
Workforce & performance
Personnel records, appraisal, learning, leave and payroll for public institutions. It is aligned to national performance frameworks and keeps records that hold up in an audit.
- Personnel records
- Appraisal
- Learning
- Payroll & leave
05Local Government
Local revenue & citizen services
Revenue mobilisation and e-services for district assemblies: property and business rates, permits, mobile-money payments and offline field collection. Oversight bodies get a national view.
- Rates & levies
- Permits
- Mobile payments
- Field collection
06Government
Delivery & performance oversight
One view of programmes, projects and commitments across government. It tracks progress, spend and outcomes so leaders can see what is on track and what needs intervention.
- Programme tracking
- Spend monitoring
- Outcome dashboards
- Exception alerts
Built into every platform
- Embedded AI analyst
- Role-based access & full audit trail
- Offline-ready field apps
- Open APIs & interoperability
- Data sovereignty by design
Applied AI
Intelligence, engineered into the system.
We build AI where it earns its place: inside the registries, platforms, and operations institutions already run. Models that read documents, flag anomalies, forecast demand, and automate the routine work — approvals, reconciliation, reporting — deployed with the same discipline as the systems they live in.
Document intelligence
Forecasting & anomaly detection
Decision support
Task automation
Energy balance · Service region 04Sample data
Energy received418.6 GWh100%
Billed328.2 GWh78.4%
−90.4 GWh technical + commercial loss
Collected264.1 GWh63.1%
−64.1 GWh billed, not collected
Worst feeders by loss
- FDR-A1434.2%
- FDR-B0728.7%
- FDR-C2222.6%
Illustrative figures. Supply point → meter → collected revenue.
Featured work · Energy
Finding where the grid loses its money.
A distribution intelligence platform for African power utilities. It traces energy from the bulk supply point to the customer's payment, attributes losses to individual feeders and transformers, and turns each anomaly into an evidence-backed field case. It also flags which assets are likely to fail next. It reads from the metering, billing and GIS systems a utility already runs, and the utility's data stays the utility's property.
- Trace
- Supply point → meter
- Attribution
- Technical, commercial & collection losses
- Integration
- No meter replacement
Industries
Sectors we serve.
Education
Records, fees, and academic operations for schools and universities.
Healthcare
Patient records, claims, and facility operations for healthcare providers.
Finance
Transaction processing and reconciliation for financial institutions.
Human resources
Payroll and workforce systems for large employers.
Transport
Fleet, cargo, and scheduling systems for transport operators.
Energy
Billing, metering, and grid data systems for energy providers.
Audit & assurance
Working-paper, evidence, and reporting systems for audit teams.
Government
Registries, licensing, and case management for public agencies.
Cyber security
Security monitoring, access control, and incident response for critical systems.
How we work
Assess. Build. Operate.
01 Assess
We study your current systems, data, and processes. You get a written technical assessment and a delivery plan with fixed scope.
02 Build
We deliver in staged releases. Your team reviews working software every few weeks, not slide decks.
03 Operate
We run the system in production: monitoring, support, upgrades, and a named engineer who answers when something breaks.
Insights
Thinking from the engineering floor.
Perspective
Why institutional systems fail at the identity layer first
Duplicate records, shared logins, and unverified accounts undermine every system built on top of them. Where to start.
Field note
Billing accuracy is an infrastructure problem, not a finance one
Energy providers lose revenue to estimation and reconciliation gaps. Metering data pipelines close them.
Perspective
What auditors need from your systems before they ask
Immutable logs, role separation, and exportable evidence. Design for the audit on day one.
Engineered to global standards. Built to last.
Softinfra delivers to the standards institutions are audited against: documented architecture, access control, encrypted data at rest and in transit, and full change history. Our engineers support systems that process records, payments, and cargo across multiple sectors and jurisdictions.
Every engagement has a named lead, a written scope, and a defined service level. That is the whole method.
Contact
Get in touch with our team
Tell us what your institution runs on today. We'll tell you what it would take to fix it.
Talk to our team